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Beginner

CUE Blank

Hi everybody,

Im using a brand new 2901 Router, and installed a new ISM-SRE-300-k9 hardware onto it.

I gave all the basic commands for ISM 0/0 along with the route.

interface ISM0/0
ip unnumbered Loopback0
service-module fail-open
service-module ip address 1.1.1.2 255.255.255.0
service-module ip default-gateway 1.1.1.1

ip route 1.1.1.2 255.255.255.255 ism 0/0

But the ISM 0/0 came blank, without any software on it. 

So I downloaded a ZIP file, (also separate files), put in FTP (also TFTP)

I used different methods:

1. service-module ism 0/0 install url ftp://cisco:cisco@10.1.1.2/cue/cue-vm-k9.SPA.sme.8.6.12.pkg

2. service-module ism 0/0 install url ftp://cisco:cisco@10.1.1.2/cue/cue-vm-k9.SPA.sme.8.6.12.pkg script cue-vm-k9.SPA.sme.8.6.12.pkg.install.sre

For above methods i got this error: 

Proceed with installation? [no]: yes
%Error: Couldn't open ftp://*****:*****@10.1.1.2/cue/cue-vm-k9.SPA.sme.8.6.12.pkg.install.sre
Execution of script cue-vm-k9.SPA.sme.8.6.12.pkg.install.sre failed, installation aborted
NSA#
*Nov 21 15:17:55.207: %SM_INSTALL-3-INST_SCRIPT_FAIL: Execution of script cue-vm -k9.SPA.sme.8.6.12.pkg.install.sre failed, installation aborted

The file which its looking is already there in that folder.

Other Method:

Pressed *** 

config

ServicesEngine boot-loader> config

IP Address [1.1.1.2] >

Subnet mask [255.255.255.0] >

TFTP server [10.1.1.2] >

Gateway [1.1.1.1] >

<A.sme.8.6.12

Default Boot [none|disk] [disk] >disk

Default bootloader [primary|secondary] [primary] >primary

Updating flash with bootloader configuration.
Please wait .............. done.

ServicesEngine boot-loader>

ServicesEngine boot-loader>

ServicesEngine boot-loader>

ServicesEngine boot-loader> boot helper
Loading tftp://10.1.1.2/cue-installer.SPA.sme.8.6.12 ... done.
Verifying ...
Corrupted netboot image detected
done.
Starting Kernel.

Help me in solving this issue..

I have gone through many other cases on supportforum, but none could help me

Is there any fault in the hardware? do we to need to RMA this

Or am  I missing a simplest of thing?

3 REPLIES 3
Beginner

hi ,

hi ,

did you solve it ? I have same problem.

Beginner

Try this once you are on the

Try this once you are on the console of the CUE. Make sure you change the package for the version you have.

Works like a charm.

# software install clean url ftp://192.168.10.11/cue-vm-k9.uc560.7.1.3.pkg username cisco password cisco123456

Beginner

I can not login to cue

I can not login to cue service engine mode. I am in  ServicesEngine boot-loader mode.

SC-CME#service-module isM 0/0 session
Trying 142.100.66.254, 2067 ... Open


Time-out from RBIP response wait loop


Time-out from RBIP response wait loop


Time-out from RBIP response wait loop
SRE installation step 2 failed

SRE installation failed - Recovery now...


Installation failed, restore orignial configuration...

Updating flash with bootloader configuration.
Please wait .............. done.


ServicesEngine Bootloader Version : 2.1.18


ServicesEngine boot-loader> ?

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