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CUE MWI not working when receive a voicemail

ling yun ye
Level 1
Level 1

I have setup CUE 8.6 integrate with CME 8.6, The AA and Voicemail working correct, but when someone received a voicemail, the MWI does not working, I have try to "debug ccsip message" on CME, but there has nothing message from CUE to MWI number, Could anybody give a idea to solve this issue?

Attachment is the configuration of CUE and CME

Thanks.

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Configure for "unsolicited notify", simpler and reliable.