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CUE QUERY

Zaher Juha
Level 1
Level 1

Gents, I have nme-wae-502-k9,

For WAAS is it possible to install CUE 8.6 instead and how

 

Thanks

7 Replies 7

Wilson Samuel
Level 7
Level 7

Hi Zaher

For any Cisco Unity Express 8.6 install you will need an SRE Module.

Please see the compatibility matrix for the CUE

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/compatibility/cuecomp.html

 

HTH

 

Thanks Wilson,

But I have 3845 ISR all Modules in the provided URL for 2900 and 3900

 

Cheers

Hi Zaher,

I am afraid, but CUE 8.6 is only supported on SREs and SREs are only supported on the 2900/3900s.

 

However if you can let me know the CCM version, we can update you with what is the highest  version of CUE you can go on the existing 2800/3800 infra structure

Regards

Hi Wilson,

It's CUCM 9.1

Quick question, are you looking forward to Install CUE on WAAS Module or your question is if WAAS supports the existing CUE/CUCM integration?

Regards

Yes what i'm looking forward is to install CUE ver 8.6 on nme-wae-502-k9 WAAS module

Because this guy did it but on different module

https://supportforums.cisco.com/discussion/11828761/re-install-cue-86

Finally i found in below URL that NME-CUE supports 8.6 also it's compatible with 3800

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/compatibility/cuemigration.html

 

Yes, CUE is supported on NME-CUE module which is the newer version of NM-CUE.

However I am not sure if you would be able to install CUE 8.6 on WAAS module?

 

Please let us know if you can indeed install CUE 8.6 on a WAAS moduel

Regards

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