CUE10-VM license issue

[netCisco86]

Hi all,

I have virtual machine of CUE10 installed on UCS-E160S-M3 inside ISR 4000.
The IVR stopped working after evaluation period expires, in addition the CUE10-IVR license is end of sale.
With the below status shown, how can make the IVR working again by for example resetting the evaluation period or disabling the smart license or others.

cue# sh lic all

Smart Licensing Status
=======================
Smart Licensing is ENABLED

Registration:
Status: UNREGISTERED
Export-Controlled Functionality: Not Allowed

License Authorization:
Status: EVAL MODE
Evaluation Period Remaining: Xxxxxx
Last Communication Attempt: NONE

License Conversion:
Automatic Conversion Enabled: true
Status: NOT STARTED

regards,

[Nithin Eluvathingal]

Probably reinstalling could give you another evaluation period. try  reinstalling  the CUE.

2.12.0.0

2.12.0.0

[netCisco86]

Thanks Nithin for the replay, is there a permanent solution?

Cisco states here, we can get the license through the Cisco Certified Refurbished Equipment program!!?

https://www.cisco.com/c/en/us/products/collateral/unified-communications/unity-express/eos-eol-notice-c51-743714.html

Where is this program, ?

regards,