03-22-2009 11:41 AM - edited 03-15-2019 05:00 PM
Hi,
I'm configuring CUPS 6.0.5.1000-13. Services are running fine until yesterday that Cisco AXL Web Service status is "Not Running" but activation status is "Activated".
Also from CLI, utils service list shows me:
Cisco AXL Web Service[STOPPED] Component is not running
Any idea can help me run this service again?
Best regards,
- Adrián.
03-22-2009 04:18 PM
check troubleshooter, just to make sure UserID and password are correct and nobody has change the password in CUCM.
Check if there is a Firewall or osmething change blocking TCP port 8443 between CUCM and AXL.
Then make sure Tomcat and AXL services are running just fine in CUCM.
03-22-2009 11:29 PM
Hi Gonzalo,
Thanks for your reply. AXL settings and user-id are just fine under Troubleshooter.
This is a lab environment. I don't have equipment blocking traffic between CUCM and CUPS.
Tomcat and AXL Services are running in CUCM.
It's too strange...
Best regards,
- Adrián.
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