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CUPS - Lync RCC line selection database

Minh TD
Level 1
Level 1

Hi everybody

does anybody know where the location of the RCC line selection is stored inside CUPS 8 or 9 or CUCM.

If your are selecting the "Cisco RCC Phone Selection" inside lync it opens up the user web administration page of the CUPS server. If you have 2 lines available inside your EM Profile which line will it take as default if you are logout from the phone and relogin. It seems that it's loosing it's configuration after logout/login.

Is there any database field inside CUCM and CUPS which can be views with a select statement?

Thanks for your answers so far.

Cheers

1 Reply 1

Minh TD
Level 1
Level 1

Finally i found a solution last year:

 

To Change the association

update mocenduserlineappearancemap set fkepasdevicenumplanmap=(select pkid from epasdevicenumplanmap where numplanindex=2 and fkepasdevice= (select fkepasdevice from epasenduserdevicemap where fkenduser=(select pkid from enduser where userid='<Username>')))

 

This can be used if a user has only 1 device with 2 lines associated.

User must be associated inside the enduser.

 

Cheers