CUWL BE 8.6 upgrade software version

[carolina_56]

                   Hello, I have a customer with CUCM Business edition 6000 BE6K, the have 200 users with CUWL business edition, the have bought it with UCSS but they havent renew it in the 30 days available for renewal, so now they want to upgrade from 8.6 to 9.1, and in the ordering guide (software upgrade part) there is only upgrade SKU for essential, basic, enhanced, enhanced plus, voicemail and telepresence, there isnt upgrade SKU for business edition.

so what are the steps for quote this kind of upgrade?

thanks in advanced in anyone can help me.

regards

Carolina Morales

[Chris Deren]

Carolina,

Pre-sales questions are best addressed on one of these communities, such as partner community:

https://communities.cisco.com/index.jspa

HTH, please rate all useful posts!

Chris

[Jaime Valencia]

Or you can reach the partner helpline

www.cisco.com/go/ph

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk