Database communication error when accessing cucm through GUI

[Zaher Juha]

Dears

When i try to access my call manager 8.5 through GUI

after entering the username and password

on the left corner it gives me "Database communication error "

Any Idea

Thanks in advnace

Regards

[Aman Soi]

Hi Zaher,

there is a problem with Database replication among servers in a cluster.

can you share output of command utils dbreplication runtimestate from publisher or from cisco unified reporting , u can check Database status [should be ideally GOOD]?

you can also refer the DOC

https://supportforums.cisco.com/docs/DOC-13672

regds,

aman

[Zaher Juha]

Hi Aman

it's working now

in order to fix it, must reset the dbreplication

Thank you