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Default operation on CUCM V9.1.2 after migration ESXi5.1

josianlairet
Level 1
Level 1

Hello

Following migration of CUCM and Unity Connection V8.5 to V9.1.2 we meet a very important problem of slowdown on the CUCM Publisher Web interface. The servers used UCS C210 M1 are with ESXi 5.1

The slowdown makes it virtually unusable administration interface on the Publisher.

At the moment, using the Web interface Subscriber normally navigates the administration menus.

It is possible that this slowdown "cache" something more serious about how the Call Manager.

In addition, it fails to see the services from the publisher subscriber.

An error message appears preventing access to services of the Publisher.

"Unable to access remote node".

1 - Do you have some ideas to look to find the cause of these slowdowns Publisher?

In addition, we find a fault on the line positions 8945 version:

"8941_8945-cmterm-sccp.9-3-4-17.cop.sgn"

Since we migrated to CUCM v9.1.2, we have some IP phones that have this version and are stuck with the "mail" button no longer works.

Unfortunately, we can not change the version as an error message appears consistently on the job.

We tried the "Factory Reset" without success.

2 - Do you have a solution that would restore an earlier version of this model post 8945?

Thank you for your help.

NB: Excuse me for my English a little light.

Cordially

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Start by checking the services CPU/memory utilization and IOwait.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

afmmanicke
Level 1
Level 1

Can you also check the LRO settings?   Although it's not required in your scenerio to disable LRO the documentation does mention you could disable it if you are experiencing tpc traffic problems..

http://docwiki.cisco.com/wiki/Disable_LRO