Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
HelloI have some questions about QoS for Video and or Audio Calls with Cisco IP Phones...I know that the QoS DSCP value for Audio calls is "EF" and our QoS configuration is setting up for Audio calls.Now we like to activate Video as well and I know t...
Hi All,This question probably has been asked a million times. but I can't find a straight answer other than a high level cisco document.This is a typical senario, multiple offices interconnected via MPLS network, one is HO where call manager resides ...
Hi All,We just planed to use the TCL IVR Script for AA. Before put in to the production we would like to know about any limitation / Restriction on the no of concurrent session handled by TCL or Route Memory usage .I could n't able to find the Cisco...
Hi all,I have an issue and i hope you guys can explain the operation.When a queue is created and assigned to the operator aa console. when that operator logs out will the overflow kick in immediately and transfer calls to the other queue which is my ...
Hi guys.I have installed new cucm cluster with cucm version 7.1.5 31900-3, now I try to restore customer's backup.DRS display a message:The archived system version appears to be '7.1.5.31900-3', whereas the installed system version is '7.1.5.3590...
Hi,I have a client with the need after we have integrated AD and CUCM that only certain users may see certain users in the corporate directory.Say for instance that we have 3 different security levels of which the top one can see everyone the middle...
I'm trying to block certain incoming numbers on my VG (Cisco Router).I have the following configured.voice translation-rule 2 rule 1 reject /845xxxxxxx/ (where I actually have the full number there). Also, should I be dropping the leadin...
Hi.I have a DDI(SIP) mapped onto an IVR i am using h323 protocol between us and the customer. When i run the debugs h245 asn1 and voip rtp session named-event i can see that the SIP provider is forwarding us the right dtmf (rtp-nte) but when we send ...
Hello,I using CME 10 Router: 2901IOS: c2900-universalk9-mz.SPA.153-3.M1.binPSTN Connection: FXO InterfacesB-ACD: its-CISCO.2.0.3.0.tclWhen an inbound call from PSTN enter in our B-ACD, it plays a music and the user dial the extension, if another IP ...
Hi everybody.I'm wondering what your approach would be to the following:An end user reports to the help desk that one of the phones in a shared office room was obviously stolen. The setup within the company's voice service is such that extention mobi...
Hi All,I have configured the auto-attendant console department edition server and licensed it with two users. On the server it is seen as licensed however on the console side it is still seen as evaluation. How do i go about licensing the consoles?Ma...
Hi All,I have been following the guide and there is something that isn't clear. Is the full directory setting mapped to the ldap settings on the cucm? if i have added a local user manually on cucm will this not show on the full directory of the aut...
Hello Everyone,I am having issues changing a system greeting with the media master control. I recorded the file directly into MMC, played the file to verify it, this all worked great. When I clicked save, the page reloads and says "Greeting Updated...
HI All Please help m ehow can i download the folllowing bootable imge from cisco site CUCM 9x unity connection 9x ipcc 9x cups 9x Regardsraja
Hello,I'm trying to integrate ccm 9.1 with ldap for a 6000+ user base where ~90% of the user accounts have no (sn attribute). Would it be possible to import user account by pointing to a different attribute (e-mail address?)Thanks,Sharif
