05-10-2016 01:11 PM - edited 03-17-2019 06:51 AM
All,
I have a 7940 Running on CM 8.6(2). when it is in the Default Device Pool it works fine. If I change the DP to the locations Specific DP I get a "Registration Rejected" message on the phone. The DP is the only thing I change. Other phones are working fine in that DP. Does anyone have any idea what could be causing that?
Thanks,
replies rated.
05-10-2016 01:33 PM
By any chance does the DPs have a different CUCM group??
01-09-2022 11:41 PM
Hi Jaime,
What will the procedure be if we are changing DP in a different CUCM group? I also got the same issue when changing DP in a different CUCM group.
05-10-2016 01:34 PM
Hi Scott,
Are you using different CM groups for Default device pool and local specific device pool.
It may be because the location device pool-primary CUCM database doesn't have the entry for this phone .
08-12-2016 09:31 AM
Scott,
Did you figure out the issue you were having and why the phone was rejected when you change Device Pool? I am having the same issue on CUCM 10.5 and a 7940 ip phone. If you could update on your resolution I'd really appreciate it.
Thank you!
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