Dial-peer not matching

SwathyEdayath · ‎01-16-2017

Hi Team,

We are unable to make calls to 902XXXXXXX landline numbers since I get immediate disconnect tone after dialing 902 .

As I checked there is a dial peer matching this pattern :

dial-peer voice 902 pots
description LANDLINE CALLS
preference 1
destination-pattern 90[234679].......
port 0/0/0:15
prefix 0

Can anyone help in isolating this problem ? We have UAE number pattern .

Jitender Bhandari · ‎01-16-2017

Hi,

can you attach a file with below debugs and calling and called number.

debug ISDN q931

debug voice ccapi inout

JB

SwathyEdayath · ‎01-17-2017

Hi Jitender,

Regret for delayed reply .PFB logs . let me know if any other outputs needed.

009814: Jan 17 09:54:17.481: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=9026100514, Peer Info Type=DIALPEER_INFO_SPEECH
009815: Jan 17 09:54:17.481: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=9026100514
009816: Jan 17 09:54:17.481: //-1/xxxxxxxxxxxx/DPM/dpMatchCore:
   Dial String=9026100514, Expanded String=9026100514, Calling Number=
   Timeout=FALSE, Is Incoming=FALSE, Peer Info Type=DIALPEER_INFO_SPEECH
009817: Jan 17 09:54:17.481: //-1/xxxxxxxxxxxx/DPM/MatchNextPeer:
   Result=Success(0); Outgoing Dial-peer=902 Is Matched
009818: Jan 17 09:54:17.481: //-1/xxxxxxxxxxxx/DPM/MatchNextPeer:
   Result=Success(0); Outgoing Dial-peer=903 Is Matched
009819: Jan 17 09:54:17.481: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
009820: Jan 17 09:54:17.481: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=9026100514, saf_enabled=1, saf_dndb_lookup=1, dp_result=0
009821: Jan 17 09:54:17.481: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0)
   List of Matched Outgoing Dial-peer(s):
     1: Dial-peer Tag=902
     2: Dial-peer Tag=903

009831: Jan 17 09:56:47.581: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=9026100514, Peer Info Type=DIALPEER_INFO_SPEECH
009832: Jan 17 09:56:47.581: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=9026100514
009833: Jan 17 09:56:47.581: //-1/xxxxxxxxxxxx/DPM/dpMatchCore:
   Dial String=9026100514, Expanded String=9026100514, Calling Number=
   Timeout=FALSE, Is Incoming=FALSE, Peer Info Type=DIALPEER_INFO_SPEECH
009834: Jan 17 09:56:47.585: //-1/xxxxxxxxxxxx/DPM/MatchNextPeer:
   Result=Success(0); Outgoing Dial-peer=902 Is Matched
009835: Jan 17 09:56:47.585: //-1/xxxxxxxxxxxx/DPM/MatchNextPeer:
   Result=Success(0); Outgoing Dial-peer=903 Is Matched
009836: Jan 17 09:56:47.585: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
009837: Jan 17 09:56:47.585: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=9026100514, saf_enabled=1, saf_dndb_lookup=1, dp_result=0
009838: Jan 17 09:56:47.585: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0)
   List of Matched Outgoing Dial-peer(s):
     1: Dial-peer Tag=902
     2: Dial-peer Tag=903

Jitender Bhandari · ‎01-17-2017

Hi,

Looks like it dint capture the full debug. Can you do another test call and collect the same information

Also mention calling called number

JB

SwathyEdayath · ‎01-17-2017

Hi, I have tried taking debug multiple times , but this call is not coming in logs .

Now the 902xxxxxxx is reachable from phone on-hook mode . If I take the receiver there is a disconnect tone after 902 . Also unable to send faxes to 902xxxxxxx numbers as it prompts busy always . should I log case with service provider for this ?

Adarsh Chauhan · ‎01-17-2017

Hi,

Can you attach the show run.

Also, can you attach a working (on hook mode) and non-working debug.

Also, is 043517215 the correct number being sent to the PSTN?

Please rate and mark if helpful

Regards,

Adarsh Chauhan

Please rate and mark correct if helpful
Regards,
Adarsh Chauhan

SwathyEdayath · ‎01-18-2017

Hi Adarsh, Unluckily I'm unable to make calls to these numbers on-hook aswell now .PFA logs . 9024444190 is the called number.

Jitender Bhandari · ‎01-18-2017

Hi,

Below is what i can see in log

024029: Jan 18 06:23:22.564: //-1/80EE039B6701/DPM/dpAssociateIncomingPeerCore:
Calling Number=045182222, Called Number=902444190, Voice-Interface=0x0,
Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
Peer Info Type=DIALPEER_INFO_SPEECH
024030: Jan 18 06:23:22.564: //-1/80EE039B6701/DPM/dpAssociateIncomingPeerCore:
Result=Success(0) after DP_MATCH_INCOMING_DNIS; Incoming Dial-peer=300
024031: Jan 18 06:23:22.564: //-1/80EE039B6701/DPM/dpMatchSafModulePlugin:
dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0
024032: Jan 18 06:23:22.564: //-1/80EE039B6701/DPM/dpAssociateIncomingPeerCore:
Calling Number=045182222, Called Number=902444190, Voice-Interface=0x0,
Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
Peer Info Type=DIALPEER_INFO_SPEECH
024033: Jan 18 06:23:22.564: //-1/80EE039B6701/DPM/dpAssociateIncomingPeerCore:
Result=Success(0) after DP_MATCH_INCOMING_DNIS; Incoming Dial-peer=300
024034: Jan 18 06:23:22.564: //-1/80EE039B6701/DPM/dpMatchSafModulePlugin:
dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0
024035: Jan 18 06:23:22.564: //-1/80EE039B6701/RXRULE/regxrule_stack_pop_RegXruleNumInfo: stack=0x3E779674; count=1
024036: Jan 18 06:23:22.564: //-1/80EE039B6701/RXRULE/regxrule_stack_pop_callinfo_internal: numinfo=0x27947FC0
024037: Jan 18 06:23:22.564: //-1/80EE039B6701/RXRULE/regxrule_stack_push_RegXruleNumInfo_internal: stack=0x3E779674; count=1
024038: Jan 18 06:23:22.564: //-1/80EE039B6701/DPM/dpMatchPeersCore:
Calling Number=, Called Number=902444190, Peer Info Type=DIALPEER_INFO_SPEECH
024039: Jan 18 06:23:22.564: //-1/80EE039B6701/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=902444190
024040: Jan 18 06:23:22.564: //-1/80EE039B6701/DPM/dpMatchPeersCore:
No Outgoing Dial-peer Is Matched; Result=NO_MATCH(-1)
024041: Jan 18 06:23:22.564: //-1/80EE039B6701/DPM/dpMatchSafModulePlugin:
dialstring=902444190, saf_enabled=0, saf_dndb_lookup=1, dp_result=-1
024042: Jan 18 06:23:22.564: //-1/80EE039B6701/DPM/dpMatchPeersMoreArg:
Result=NO_MATCH(-1)
024043: Jan 18 06:23:22.564: //-1/80EE039B6701/DPM/dpMatchPeersCore:
Calling Number=, Called Number=902444190, Peer Info Type=DIALPEER_INFO_SPEECH
024044: Jan 18 06:23:22.564: //-1/80EE039B6701/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=902444190
024045: Jan 18 06:23:22.564: //-1/80EE039B6701/DPM/dpMatchPeersCore:
No Outgoing Dial-peer Is Matched; Result=NO_MATCH(-1)
024046: Jan 18 06:23:22.564: //-1/80EE039B6701/DPM/dpMatchSafModulePlugin:
dialstring=902444190, saf_enabled=0, saf_dndb_lookup=1, dp_result=-1
024047: Jan 18 06:23:22.564: //-1/80EE039B6701/DPM/dpMatchPeersMoreArg:

Did you dial 902444190 or 9024444190, because it is not matching any dial-peer.

(Rate if it helps)

JB

SwathyEdayath · ‎01-18-2017

Hi Jitendrar ,

PFA . please suggest if anything I am doing wrong in configuration.

I have tried 9024444190 , which is correct . but same result .

Jitender Bhandari · ‎01-18-2017

can you attach Show run.

JB

SwathyEdayath · ‎01-18-2017

Thank you all for supporting me .

Finally issue has been resolved . but cause was really funny . someone added one of our new location's RP partition to this location CSS , and its VG is not up . this didn't come in call trace till I try different number .