Directory Numbers Being Deleted

[Tanner Jackson]

Hello,

In the last week or so we've been seeing a number of directory numbers being deleted completely from our CUCM. When looking at the AuditLog in RTMT we see no trace of the DN being deleted and no admin activity when it happens. We are running CUCM 11.0.

Could it be a memory leak? These DNs are not local to one site but are being deleted at multiple sites utilizing different subscribers.

[Mohammed al Baqari]

Did you check you db replication status from cucm cli on all cluster nodes.

Utils dbreplication runtime status

[Tanner Jackson]

Replication status shows good across all nodes. (RTMT Database Summary shows good as well)

Server Number of Replicates Created Replicate_State
10.X.X.X 692 2 - good
10.X.X.X 692 2 - good
10.X.X.X 692 2 - good
10.X.X.X 692 2 - good
10.X.X.X 692 2 - good
10.X.X.X 692 2 - good
10.X.X.X 692 2 - good
10.X.X.X 692 2 - good
10.X.X.X 692 2 - good
10.X.X.X 692 2 - good
10.X.X.X 692 2 - good

[Tanner Jackson]

DB replication shows good across all 10 of our nodes (all show 2-good).
RTMT Database Summary reflects this as well.

[Tanner Jackson]

In addition, here is the utils dbreplication runtimestate output
admin:utils dbreplication runtimestate

Server Time: Wed Feb 27 12:07:17 CST 2019

Cluster Replication State: Replication status command started at: 2018-12-03-08-19
Replication status command ENDED. Checked 692 tables out of 692
Last Completed Table: devicenumplanmapremdestmap
No Errors or Mismatches found.

Use 'file view activelog cm/trace/dbl/sdi/ReplicationStatus.2018_12_03_08_19_49.out' to see the details


DB Version: ccm11_0_1_24900_2
Repltimeout set to: 1080s
PROCESS option set to: 1

Cluster Detailed View from TCOM-PUB (11 Servers):

PING DB/RPC/ REPL. Replication REPLICATION SETUP
SERVER-NAME IP ADDRESS (msec) DbMon? QUEUE Group ID (RTMT) & Details
----------- ---------- ------ ------- ----- ----------- ------------------
TCOM-PUB X 0.016 Y/Y/Y 0 (g_2) (2) Setup Completed
TCOM-SUB9 X 0.814 Y/Y/Y 0 (g_11) (2) Setup Completed
TCOM-SUB8 X 0.233 Y/Y/Y 0 (g_10) (2) Setup Completed
TCOM-SUB5 X 1.054 Y/Y/Y 0 (g_7) (2) Setup Completed
TCOM-SUB3 X 0.073 Y/Y/Y 0 (g_5) (2) Setup Completed
TCOM-SUB7 X 0.120 Y/Y/Y 0 (g_9) (2) Setup Completed
TCOM-SUB10 X 0.968 Y/Y/Y 0 (g_12) (2) Setup Completed
TCOM-SUB4 X 0.823 Y/Y/Y 0 (g_6) (2) Setup Completed
TCOM-SUB6 X 0.699 Y/Y/Y 0 (g_8) (2) Setup Completed
TCOM-SUB2 X 0.081 Y/Y/Y 0 (g_4) (2) Setup Completed
TCOM-SUB1 X 0.077 Y/Y/Y 0 (g_3) (2) Setup Completed

[tgaur]

hi,

was there any kind of change like upgrade or switch version?

this is common because if you upgrade and dont switch version same time changes after the the upgrade will be removed completely from CUCM after switch version.