Directory service not working /7942&7962 / CUCM 188.8.131.5201-3
We have a cluster with version 184.108.40.20601-3 and we have around 200 7942 and 7962 phones recently we started noticing that when our phones accessing Directory services we get an error message "Select services" phones are with the firmware SCCP42.9-3-1SR2-1S we tried to upgrade this firmware to SCCP42.9-4-2-1S but no luck.
Requesting your suggestion and help to troubleshoot this issue.
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
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SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...