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When you are in the Webex calling dock and would like to make a call, you can't click on image/avatar to select for example mobile phone or workphone etc... This option only is available in the Webex app. Will this be added in a future release?Secon...
We have bought 10 new Cisco wireless 840 phone and implemented them on the call manager.The phones are working fine.... Except.....We cant use the device in the Finesse as contact center device.When we select the device in Jabber is will not support ...
Hi all,We have some issues on a consult transfer on TCT (jabber Iphone).On CUCM 11.6 the TCT/BOT/TAB devices all had a max number of calls set to 3.And we did not experience problems on transferring calls. (direct of consult transfer) We recently upg...
We recenty upgraded our UC platform from 11.5 to 12.5.We have read the article that the mobile skill manager is deprecated from release 12.0https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_0/release/guide...
Mmm about the calls to a mobile device with Webex. It seems we need to implement Push Notifications Deployment Guide - Push Notifications (On-Premises Deployments) [Cisco Unified Communications Manager (CallManager)] - CiscoWill follow up later.
When using Webex on mobile, in lock screen on Android and Iphone the phone will not ring...It seems we can overrule the issue on Android by Battery settings for Webex to Unlimitid.I can't find this option in IOS?
2 options, defined in Jabber-config.xml of if you are running UC service profiles on the call manager, go into user management, User Settings, and UC services. Adjust the created services.
