When you are in the Webex calling dock and would like to make a call, you can't  click on image/avatar to select for example mobile phone or workphone etc... This option only is available in the Webex app. Will this be added in a future release?Secon...

We have bought 10 new Cisco wireless 840 phone and implemented them on the call manager.The phones are working fine.... Except.....We cant use the device in the Finesse as contact center device.When we select the device in Jabber is will not support ...

Hi all,We have some issues on a consult transfer on TCT (jabber Iphone).On CUCM 11.6 the TCT/BOT/TAB devices all had a max number of calls set to 3.And we did not experience problems on transferring calls. (direct of consult transfer) We recently upg...

We recenty upgraded our UC platform from 11.5 to 12.5.We have read the article that the mobile skill manager is deprecated from release 12.0https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_0/release/guide...

We have a problem with our Citrix users.  All are running J4W release 11.8.4 Some are having an issue to start the Webex meeting, using the join button in Jabber.Error popup "The Webex meeting is not currently available. Try again Later"   But when t...