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disable dial button

Mohammed Omar
Level 1
Level 1

 how to disable all dial buttons in phone cisco model 7945 from CUCM 6.1

1 Reply 1

manpreetsingh46
Level 1
Level 1

Hi,

 

I am assuming you just want to remove the dial soft key. This can be removed by editing the softkey template used by the Phone in different state's but if you dial the number and lift the handset, phone would still dial the number.

 

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/bccm-712-cm/b06skey.html

 

If your purpose is to disable the dialing from the phone than you need to make sure all the dial able numbers/DN's are in a partition and the phone does not have any CSS applied on the line or the phone level.