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Disabling the directories for IP Communicator

rastetterj
Level 1
Level 1

I have outbound agents I would like to disable the directories button from their IP Communicator.  Does anyone know how to do this?

1 Accepted Solution

Accepted Solutions

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

Go to the phone in CUCM nad configure a fake url under the directory url. reset the phone.  That should do it

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View solution in original post

2 Replies 2

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

Go to the phone in CUCM nad configure a fake url under the directory url. reset the phone.  That should do it

Please rate all useful posts

I should have been more specific...that would work for directories, but I wanted to remove the placed calls directory.  I have found the documentation to do this.  Thank you for your reply though.