10-21-2014 12:06 PM - edited 03-17-2019 12:38 AM
I have outbound agents I would like to disable the directories button from their IP Communicator. Does anyone know how to do this?
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10-22-2014 02:44 AM
Go to the phone in CUCM nad configure a fake url under the directory url. reset the phone. That should do it
10-22-2014 02:44 AM
Go to the phone in CUCM nad configure a fake url under the directory url. reset the phone. That should do it
10-22-2014 07:21 AM
I should have been more specific...that would work for directories, but I wanted to remove the placed calls directory. I have found the documentation to do this. Thank you for your reply though.
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