03-07-2013 09:10 AM - edited 03-16-2019 04:08 PM
I have a customer who has a VG224. He has several analog phones connected to it and when a call arrives at the phone, the calling number is presented to the phone but not the caller id. He as configured "caller-id enabled" on the ports.
03-07-2013 09:16 AM
European caller ID standard only sends the number, not the name.
03-07-2013 10:04 AM
The customer is in North America. I have found a bug
that may be the cause. I also have to check whether the customer is running MGCP or H.323
03-10-2013 01:42 AM
If using CUCM, customer should use SCCPas best protocol choice.
03-15-2013 07:25 AM
We upgraded to Version 15.0 Software on the VG224 and Caller-id is now being presented to the analog device.
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