|
Call Forward All
|
On Cisco Unified IP Phones, the message that indicates that the Do Not Disturb (DND) feature is active takes priority over the message that indicates that the user has new voice messages. However, the message that indicates that the Call Forward All feature is active has a higher priority than DND.
|
|
Park Reversion
|
For locally parked calls, Park Reversion overrides DND. If Phone A has DND turned on, and a call is parked, the park reversion to Phone A occurs and Phone A rings.
For remotely parked calls, DND overrides Park Reversion:
|
|
Pickup
|
For locally placed Pickup requests, Pickup overrides DND. If Phone A has DND turned on, and has initiated any type of Pickup, the Pickup call presents normally, and Phone A rings.
For remotely placed Pickup requests, DND overrides Pickup as follows:
-
If Phone A is in DND Ringer Off mode and shares a line with Phone A-prime, when Phone A-prime initiates Pickup, the Pickup call to Phone A honors the DND settings and Phone A does not ring.
-
If Phone A is in DND Call Reject mode, the Pickup call is not presented to Phone A.
|
|
Hold Reversion and Intercom
|
Hold Reversion and Intercom override DND, and the call gets presented normally.
|
|
MLPP and CER
|
Multilevel Precedence and Preemption (phones that are running SCCP) and Cisco Emergency Responder calls override DND. Multilevel Precedence and Preemption and Cisco Emergency Responder calls get presented normally, and the phone rings.
|
|
Call Back
|
For the originating side, callback overrides DND. When the activating device is on DND mode, the callback notification (both audio and visual) is still presented to the user.
For the terminating side, DND overrides callback as follows:
- When the terminating side is on DND Ringer Off, the Callback Available screen is sent after the terminating side goes off hook and on hook.
- When the terminating side is on DND Call Reject, and is available, a new screen is sent to the activating device as “<DirectoryNumber> has become available but is on DND-R” if the activating device is in same cluster. Callback available notification is sent only after the terminating side disables DND Call Reject.
|
|
Pickup Notification
|
For the DND Ringer Off option, only visual notification gets presented to the device.
For the DND Call Reject option, no notification gets presented to the device.
|
|
Hunt List
|
If a device in a Hunt List has DND Ringer Off activated, the call is still presented to the user. However, the DND Incoming Call Alert settings would still apply.
If a device in a Hunt List has DND Call Reject activated, any calls to that Hunt List will go to the next member and will not get sent to this device.
|
|
Extension Mobility
|
For Extension Mobility, the device profile settings include DND incoming call alert and DND status. When a user logs in and enables DND, the DND incoming call alert and DND status settings get saved, and these settings get used when the user logs in again.
| Note |
When a user who is logged in to Extension Mobility modifies the DND incoming call alert or DND status settings, this action does not affect the actual device settings.
|
|
