11-21-2012 12:30 AM - edited 03-16-2019 02:18 PM
Hi,
during our monthly scheduled disaster recovery tests we recognized that the drfComponent.xml have not been created the last 2 weeks so we were unable to select the backups for the restore. We do network backup on our SFTP Server. Looks like all other files have been created. Those older backups have been listed for recovery so SFTP authentication work and path is correct.
Did someone else have the same problem?
Does it help when I restart the Network Service Cisco DRF Local and/or Cisco DRF Master on our Publisher?
Can we do it without effecting our phone users on our live server(s)?
Many thanks and regards
Solved! Go to Solution.
08-28-2014 08:22 AM
Just did a customer upgrade from 8.6.2 to 10.5.1 and our backups were failing to complete, the XML files were not being created.
The solution, thanks to this thread is to clear out the existing backup directory on the SFTP server.
12-10-2012 07:48 AM
Still need help, our Backups are useless without this xml file :-/
Any help is appreciated!
12-27-2012 07:54 PM
Hello. I was wondering if you ever resolved your issue? I just started a new discussion with a similar issue, and I need the backups to work. The customer I am working with suffered a major hardware failure and lost their publisher, and TAC is telling me to put everything back manually.
Thanks in advance
Jesse
01-02-2013 07:29 AM
Hi Jesse
we removed backup device and scheduler and added them again (we used same path, user, ...).
Additionally we've deleted all files in the target directory on our SFTP..
From then on it was working again.
Regards
11-13-2013 08:19 AM
Where you ever able to find a way to get the xml file recreated? I have a similar situation....
08-28-2014 08:22 AM
Just did a customer upgrade from 8.6.2 to 10.5.1 and our backups were failing to complete, the XML files were not being created.
The solution, thanks to this thread is to clear out the existing backup directory on the SFTP server.
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