I have the Following configuration on my router 4321 but when I call the pilot number I do not hear the prompt and I just listen a busy faster sound. in fact the call is disconnected.
if I remove "param drop-through-option 1" and "param drop-through-prompt _bacd_welcome.au" the Bacd works fine and I can hear the bacd welcome prompt. but that I need is hear the prompt and the Bacd throw the call automatically without mark any option.
voice hunt-group 1 longest-idle
list 3006,3080
timeout 10
pilot 7000
service csqueue bootflash:app-b-acd-2.1.2.2.tcl
param aa-hunt1 7000
param queue-manager-debugs 1
param number-of-hunt-grps 1
param queue-len 15
!
service csaa bootflash:app-b-acd-aa-2.1.2.2.tcl
param handoff-string csaa
paramspace english index 0
param max-time-vm-retry 2
paramspace english language en
param aa-pilot 8424042
param drop-through-prompt _bacd_welcome.au
param second-greeting-time 60
param welcome-prompt _bacd_welcome.au
paramspace english location bootflash:
param call-retry-timer 15
param voice-mail 3000
param max-time-call-retry 700
param service-name csqueue
paramspace english prefix en
param number-of-hunt-grps 1
param drop-through-option 1
dial-peer voice 3 pots
service csaa
direct-inward-dial
port 0/1/3
