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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Beginner

DRS Backup Error

I'm having trouble backing up my CUCM8.6 environment.  I receive an error on the CDR_CAR feature within DRS.  All of the other components like CCMPREFS, CCMDB, PLATFORM, CLM, etc get backed up successfully.

I am backing up to to a file server running SilverSHielD SFTP software version 6.0.28.128.  I tried version 5 of SilverSHielD and had the same results.

I attached the log file.  Perhaps somone can figure out what it says and point me in the right direction.

I verified our SFTP server has enough hard drive space.  It has over 40GB available.

NOTE:  I have had previous success using this backup configuration for a long time.  It wasn't until recently that I started noticing the errors. 

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Enthusiast

DRS Backup Error

Hi,

Please refer below thread

https://supportforums.cisco.com/thread/2222273

The suggested workaround is as below:-

Actually they suggested an workaround, since the CDR/CAR component (which failed) is bundled with CCMDB, so it's not necessary to backup CDR/CAR component

Regards,
Nishant Savalia

Regards, Nishant Savalia
1 REPLY 1
Highlighted
Enthusiast

DRS Backup Error

Hi,

Please refer below thread

https://supportforums.cisco.com/thread/2222273

The suggested workaround is as below:-

Actually they suggested an workaround, since the CDR/CAR component (which failed) is bundled with CCMDB, so it's not necessary to backup CDR/CAR component

Regards,
Nishant Savalia

Regards, Nishant Savalia
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