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DSP error

Muralidharan.p
Level 1
Level 1

Hi All,

we are having 2 analog lines connected to 2 fxo ports. Port 0/1/0(594) and 0/1/1(671). If i try to call the number 594 the call is working fine but if try to call 671 its not working, im able to hear the ringing sound but the call is not established. Im getting the following DSP error in my router and i found that the rotuer is hitting the Bug ID CSCse34097.

mbrd_e1t1_vic_connect: setup failed
flex_dsprm_voice_connect: voice tdm connect failed: voice-port(0/1/1), dsp_channel(/0/0/2).

Look the following output, when i dial the number 671 show voice call summary is showing rining but show voice port summary is still in on hook can any one explain me wat is the issue. And also let me know due to this error the call is not working

sh voice cal su

PORT           CODEC    VAD VTSP STATE            VPM STATE
============== ======== === ==================== ======================
0/1/0         g729r8    n  S_CONNECT             FXOLS_CONNECT           
0/1/1         -         -  -                    
FXOLS_RINGING   
   

sh voic p s

PORT      CH   SIG-TYPE   ADMIN OPER STATUS   STATUS   EC
========= == ============ ===== ==== ======== ======== ==
0/1/0     --  fxo-ls      up    up   idle     off-hook y
0/1/1     --  fxo-ls      up    up   idle     on-hook  y

11 Replies 11

paolo bevilacqua
Hall of Fame
Hall of Fame

Update IOS and try again.

Steven Holl
Cisco Employee
Cisco Employee

Yeah that bug was fixed about 4 years ago.  It is a DSP issue, which is going to mess up analog port states, since those are dependent on the DSP.

Are you running really old IOS?  Can you post a 'sh ver?'  If you are running a recent IOS, it may be a recurrence or new iteration of a related issue.

-Steve

Hi , experts:

when i show voice call summany, have the S_SETUP_FAIL in  the output as the below,and i must shut and no shutdown controller t1 then it's work fine ,who can help me to troubleshooting and give me some guidance how to do it

1/0/0:1.10      g711ulaw   n  S_SETUP_FAIL          EM_GUARD_ALL_RLS_REQ    

1/0/0:1.11      g729r8     y  S_CONNECT             EM_CONNECT              

1/0/0:1.12      g729r8     n  S_CONNECT             EM_CONNECT              

1/0/0:1.13      g729r8     n  S_CONNECT             EM_CONNECT              

1/0/0:1.14      g729r8     y  S_CONNECT             EM_CONNECT              

1/0/0:1.15      g729r8     n  S_CONNECT             EM_CONNECT              

1/0/0:1.16      -          -  -                                 EM_ONHOOK               

What IOS are you running?

You likely need VPM debug during an issue to identify what's occurring, and if it is a PBX issue or an old/new bug in IOS.

hi, sir :

thanks your reply, my router is cisco 3845 and the ios version is (C3845-IPVOICEK9-M), Version 12.4(24)T

only one or two occur daily and i can't know what time this happened, so it's a little difficulty to debug it.

can you give me some further suggestion to troubleshooting this problem

Hi, Sir :

I have a VWIC-1MFT-T1= voice card and have five PVDM2-12 on the voice card ,but when I show show dsp only 24 channel displayed,

whether are three PVDM-12 not active or others reason?

Wj_F1_1#show inventory | in PVDM

NAME: "PVDMII DSP SIMM with four DSPs on Slot 0 SubSlot 7", DESCR: "PVDMII DSP SIMM with four DSPs"

PID: PVDM2-64          , VID: V01 , SN: FOC10140VVE

NAME: "PVDM 3-C549 Simm on Slot 1 SubSlot 1", DESCR: "PVDM 3-C549 Simm"

PID: PVDM-12=          , VID:    , SN:         

NAME: "PVDM 3-C549 Simm on Slot 1 SubSlot 2", DESCR: "PVDM 3-C549 Simm"

PID: PVDM-12=          , VID:    , SN:         

NAME: "PVDM 3-C549 Simm on Slot 1 SubSlot 3", DESCR: "PVDM 3-C549 Simm"

PID: PVDM-12=          , VID:    , SN:         

NAME: "PVDM 3-C549 Simm on Slot 1 SubSlot 4", DESCR: "PVDM 3-C549 Simm"

PID: PVDM-12=          , VID:    , SN:         

NAME: "PVDM 3-C549 Simm on Slot 1 SubSlot 5", DESCR: "PVDM 3-C549 Simm"

PID: PVDM-12=          , VID:    , SN:     

Wj_F1_1#show voice dsp

DSP  DSP                DSPWARE CURR  BOOT                        PAK    TX/RX

TYPE NUM CH CODEC      VERSION STATE STATE  RST AI VOICEPORT TS ABORT  PACK COUNT

==== === == ======== ========== ===== ======= === == ========= == ===== ============

C549 001 01 g729r8      24.3.0 busy  idle      0  0 1/0/0:1  01    0 38027464/319

                                                                    63465   

        02 g729r8      24.3.0 busy  idle        0 1/0/0:1  02    0 39277870/332

                                                                    68142   

        03 g729r8      24.3.0 busy  idle        0 1/0/0:1  03    0 46455212/518

                                                                    28885   

        04 g729r8      24.3.0 busy  idle        0 1/0/0:1  04    0 39306088/330

                                                                    62784   

C549 002 01 g729r8      24.3.0 busy  idle      0  0 1/0/0:1  05    0 37955137/318

                                                                    10363   

        02 g729r8      24.3.0 busy  idle        0 1/0/0:1  06    0 38934740/336

                                                                    20268   

        03      24.3.0 IDLE  idle        0 1/0/0:1  08    0 39566673/340

                                                                    45348   

C549 003 01      24.3.0 IDLE  idle        0 1/0/0:1  10    0 36546649/318

                                                                    64490   

        03 g729r8      24.3.0 busy  idle        0 1/0/0:1  11    0 36729606/311

                                                                    18894   

        04 g729r8      24.3.0 busy  idle        0 1/0/0:1  12    0 37703120/321

                                                                    38912   

C549 004 01 g729r8      24.3.0 busy  idle      0  0 1/0/0:1  13    0 47982248/523

                                                                    21531   

        02 None        24.3.0 busy  idle        0 1/0/0:1  14    0 37342855/324

                                                                    84111   

        03 g729r8      24.3.0 busy  idle        0 1/0/0:1  15    0 38138464/326

                                                                    17185   

        04 g729r8      24.3.0 busy  idle        0 1/0/0:1  16    0 38018485/327

                                                                    32490   

C549 005 01 g729r8      24.3.0 busy  idle      0  0 1/0/0:1  17    0 39256003/337

                                                                    46054   

        02 g729r8      24.3.0 busy  idle        0 1/0/0:1  18    0 37141048/317

                                                                    39223   

        03 None        24.3.0 busy  idle        0 1/0/0:1  19    0 37672795/322

                                                                    37939   

        04      24.3.0 IDLE  idle      0  0 1/0/0:1  21    0 38377255/323

                                                                    95308   

        02      24.3.0 IDLE  idle        0 1/0/0:1  23    0 39896264/335

                                                                    99060   

        04      24.3.0 IDLE  idle        0 1/0/0:1  24    0 38007548/321

                                                                    71795

   

Best Regards!

You need to use 'sh voice dsp detail' to see all the DSPs in that command.

You can also use 'sh voice dsp group all' to leverage some DSP information on what the DSPs are provisioned for.

Hi, Sir :

Show voice dsp detailed always only show only 24 channel for DSP C549 and show voice dsp group all that the command cann't support for C549 and cann't display the detail for the C549.

In addition I have two voice card VWIC2-1MFT-T1/E1 on Slot 0 SubSlot 1 and on VWIC-1MFT-T1= Slot 1 SubSlot 0,for more detailed information as the output of show inventory.

NAME: "T1 (1 Port) Multi-Flex Trunk WAN Daughter Card on Slot 1 SubSlot 0", DESCR: "T1 (1 Port) Multi-Flex Trunk WAN Daughter Card"

PID: VWIC-1MFT-T1= , VID: 1.0, SN: 30618128

NAME: "PVDM 3-C549 Simm on Slot 1 SubSlot 1", DESCR: "PVDM 3-C549 Simm"

PID: PVDM-12= , VID: , SN:

NAME: "PVDM 3-C549 Simm on Slot 1 SubSlot 2", DESCR: "PVDM 3-C549 Simm"

PID: PVDM-12= , VID: , SN:

NAME: "PVDM 3-C549 Simm on Slot 1 SubSlot 3", DESCR: "PVDM 3-C549 Simm"

PID: PVDM-12= , VID: , SN:

NAME: "PVDM 3-C549 Simm on Slot 1 SubSlot 4", DESCR: "PVDM 3-C549 Simm"

PID: PVDM-12= , VID: , SN:

NAME: "PVDM 3-C549 Simm on Slot 1 SubSlot 5", DESCR: "PVDM 3-C549 Simm"

PID: PVDM-12= , VID: , SN:

Why are you using cna VWIC in an NM slot ?

Can't you place it directly in an HWIC slot ?

Hi, Sir :

For the output of commond on show voice dsp group all that I also have another confused: one calling used the codec g729r8 must be two or three channel, why one dsp channel matched one call as the output?

Wj_F1_1# show voice dsp group all

DSP groups on slot 0:

dsp 13:

State: UP, firmware: 24.3.0

Max signal/voice channel: 16/16

Max credits: 240

num_of_sig_chnls_allocated: 16

Transcoding channels allocated: 0

Group: FLEX_GROUP_VOICE, complexity: FLEX

Shared credits: 120, reserved credits: 0

Signaling channels allocated: 16

Voice channels allocated: 4

Credits used: 120

Voice channels:

Ch01: voice port: 0/1/0:1.19, codec: g729r8, credits allocated: 30

Ch02: voice port: 0/1/0:1.11, codec: g729r8, credits allocated: 30

Ch03: voice port: 0/1/0:1.20, codec: g729r8, credits allocated: 30

Ch05: voice port: 0/1/0:1.12, codec: g729r8, credits allocated: 30

dsp 14:

State: UP, firmware: 24.3.0

Max signal/voice channel: 16/16

Max credits: 240

num_of_sig_chnls_allocated: 8

Transcoding channels allocated: 0

Group: FLEX_GROUP_VOICE, complexity: FLEX

Shared credits: 150, reserved credits: 0

Signaling channels allocated: 8

Voice channels allocated: 3

Credits used: 90

Voice channels:

Ch01: voice port: 0/1/0:1.3, codec: g729r8, credits allocated: 30

Ch02: voice port: 0/1/0:1.21, codec: g729r8, credits allocated: 30

Ch03: voice port: 0/1/0:1.22, codec: g729r8, credits allocated: 30

Hi, Sir :

Can you give futher advise?

Why are you using cna VWIC in an NM slot ?

Can't you place it directly in an HWIC slot ?