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Dual pickup group for one DN

Hello! Is possible in CM9 to provide dual pickup group for one DN only for example:

DN XXX1 belongs to pickup group A

DN XXX2 belongs to pickup group B

DN XXX3 belongs to pickup group C but also can view notifications from A and B

2 Replies 2

dwayne rattan
Level 1
Level 1

Hi

It is possible to have all members be able to pickup from other pickup groups.

On the page that the pick up is configured you can add other pickup groups under the pickup.

For example:

Group A contains > Group B and Group C.

The only thing I can test it right now and I can't remember if the other groups in group A will receive an alert.

Tried it already but Group C doesnt receice notification when it`s calling to A or B