10-12-2017 10:03 PM - edited 03-17-2019 11:21 AM
Dear Friends
I'm trying to make a call with secure and non-secure profile from my Cisco 7975 IP phone to Cisco SIP DX650.
I make a call with secure profile from Cisco 7975 phone to DX650 and when I push ANSWER on DX650 phone reboots immediately... I downgraded the firmware but the same, phone reboots when answer the call.
When I changed the secure profile to non-secure on Cisco DX650 and I tried to call again and this time I could ANSWER also I could CALL from DX650 to Cisco 7975
Can you help me to undestand where is my mistake ??
In my CUCM v.10.5.2 all phones are working with secure profile except this. phone DX650.
Also, I have 3 CUCM in my network, 1 publisher, 172.30.30.1/subscriber 172.30.30.2 and DR center 172.31.129.1
in attached file you can see the log files from phone DX650
cisco 7975 - phone number - 9999 - IP: 172.30.1.20
Cisco DX 650 - phone number 9985 - IP: 172.30.0.91
ALSO some DX650 LOGS:
1 .10/13/2017 08:41:26 CUCM reset TCP connection
10/13/2017 08:41:28 Registration timed-out 172.30.30.2
10/13/2017 08:41:30 Registered to 172.30.30.2
10/13/2017 08:41:30 Restart requested by CUCM 172.30.30.2
10/13/2017 08:41:34 HTTP No Error: SEP5CA48A6504AB.cnf.xml
10/13/2017 08:41:35 Web Access Enabled
10/13/2017 08:41:36 Registered to 172.30.30.1
10/13/2017 08:41:49 CUCM reset TCP connection
10/13/2017 08:41:51 Registration timed-out 172.30.30.2
10/13/2017 08:41:52 Registered to 172.30.30.2
10/13/2017 08:42:12 CUCM reset TCP connection
10/13/2017 08:42:12 Registration timed-out 172.31.129.1
10/13/2017 08:42:13 Registered to 172.31.129.1
10/13/2017 08:42:45 Apply config requested by CUCM
10/13/2017 08:42:45 CUCM reset TCP connection
10/13/2017 08:42:45 HTTP No Error: SEP5CA48A6504AB.cnf.xml
10/13/2017 08:42:46 Web Access Enabled
10/13/2017 08:42:48 Registered to 172.30.30.1
10/13/2017 08:42:54 Restart requested by CUCM 172.30.30.1
10/13/2017 08:43:00 Restart requested by CUCM 172.30.30.1
10/13/2017 08:43:05 HTTP No Error: SEP5CA48A6504AB.cnf.xml
10/13/2017 08:43:06 Registered to 172.30.30.1
11-14-2017 01:03 AM
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