echo on E1, cme

[fernandogarciat]

Hi guys.

I have this issue when some of the calls placed in a E1 have echo.

What I have be done so far is to change the command "echo-cancel coverage 24" to the values 128, 96, 24, under the E1 voice port config.
But still nothing.
Any ideas are welcome

[Manish Gogna]

Hi,

Please check the points mentioned here for troubleshooting echo

http://www.cisco.com/c/en/us/support/docs/voice/voice-quality/19640-echo-ipphone-gateway.html

http://www.cisco.com/c/en/us/support/docs/voice/voice-quality/40309-show-call-act-voice.html#topic6

For general voice quality issues you can check the following

https://supportforums.cisco.com/document/101961/how-troubleshoot-voice-quality-issues-ucm-environment-bad-sound-dead-air-one-way

HTH

Manish