Enterprise CP-BEKEM= to Webex Calling

[Michalis Michael]

I have CP-BEKEM= key expansion modules connected on CP-8851 phones registered in CUCM. Since we are in the process of migrating to Webex Calling I would like to know if those modules can be connected to MPP 8851 phone so we can use them in Webex Calling.

[TechLvr]

@Michalis Michael Yes, you can. Please refer to the link below. 

https://help.webex.com/en-us/article/n9r1aac/Configure-and-manage-Webex-Calling-devices#Cisco_Reference.dita_f319835c-5a42-44d4-9379-016a5e11a452

"When you connect accessories (Headsets/KEMs) to an MPP device, they appear as an inventory item under the Devices tab in Control Hub." You can then configure the accessories, KEM in your case, from the Control Hub.

[Michalis Michael]

Thank you for your response.

The Table 2 from the link says that BEKEM is supported but does not clarify if both enterprise SKU (CP-BEKEM=) and MPP SKU (CP-BEKEM-3PCC=) are supported.

[TechLvr]

Ah Sorry. CP-BEKEM= is not in the list of supported SKUs for MPP phones. 

You can find this info in the link below. 
https://help.webex.com/en-us/article/qkwt4j/Supported-devices-for-Webex-Calling 

[Nithin Eluvathingal · Accepted solution]

CP-BEKEM= are listed on Supported devices for Webex Calling document. But Add Buttons to Your Phone (8800 Series) document explains both. its an outdated document.

I will suggest to do a test before replacing the CP-BEKEM

https://help.webex.com/en-us/article/oyhaly/Add-Buttons-to-Your-Phone-(8800-Series)

Kindly note that CP-BEKEM= are EOL announced part number.

2.12.0.0

2.12.0.0