09-19-2022 08:48 AM
I have CP-BEKEM= key expansion modules connected on CP-8851 phones registered in CUCM. Since we are in the process of migrating to Webex Calling I would like to know if those modules can be connected to MPP 8851 phone so we can use them in Webex Calling.
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09-19-2022 07:44 PM - edited 09-19-2022 07:45 PM
CP-BEKEM= are listed on Supported devices for Webex Calling document. But Add Buttons to Your Phone (8800 Series) document explains both. its an outdated document.
I will suggest to do a test before replacing the CP-BEKEM
https://help.webex.com/en-us/article/oyhaly/Add-Buttons-to-Your-Phone-(8800-Series)
Kindly note that CP-BEKEM= are EOL announced part number.
09-19-2022 09:14 AM
@Michalis Michael Yes, you can. Please refer to the link below.
"When you connect accessories (Headsets/KEMs) to an MPP device, they appear as an inventory item under the Devices tab in Control Hub." You can then configure the accessories, KEM in your case, from the Control Hub.
09-19-2022 09:32 AM
09-19-2022 10:15 AM
Ah Sorry. CP-BEKEM= is not in the list of supported SKUs for MPP phones.
You can find this info in the link below.
https://help.webex.com/en-us/article/qkwt4j/Supported-devices-for-Webex-Calling
09-19-2022 07:44 PM - edited 09-19-2022 07:45 PM
CP-BEKEM= are listed on Supported devices for Webex Calling document. But Add Buttons to Your Phone (8800 Series) document explains both. its an outdated document.
I will suggest to do a test before replacing the CP-BEKEM
https://help.webex.com/en-us/article/oyhaly/Add-Buttons-to-Your-Phone-(8800-Series)
Kindly note that CP-BEKEM= are EOL announced part number.
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