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ERROR: cannot initialize phone: Plugin not available (code 1) on HTA

Dear All,

I've get Jabber working with IE11 without problems.

I'm using, in the client side JabberSDK browser pugin for Windows WebVersion 9.2_MR6

In server side, I've got the sample.HTML and it detects the plugin and Works

When I Access to the same HTML using HTA, I get the following error:

ERROR: cannot initialize phone: Plugin not available (code 1)
cwic javascript version is 3.0.6.168364
plugin upgrade mandatory

It seems that HTA is not detecting the plugin.

Here you have how I've created the HTA:

<html>
   <head>
      <title></title>
<HTA:APPLICATION
  APPLICATIONNAME="WEBLINE"
  ID="WEBLINE"
  VERSION="1.0"
  BORDER="thin"
  BORDERSTYLE="complex"
  ICON="m_1_normal.ico"
  SINGLEINSTANCE="yes"
  NAVIGABLE="yes"
  CONTEXTMENU="yes"
  SELECTION="yes"
  SYSMENU="yes"
  />

</HEAD>
<style type="text/css">
   body {background-color:lightsteelblue;}
   p {font:bold 18px arial;}
</style> 
<BODY >
<script language="JavaScript">
window.resizeTo(1920,1080);
</script>
<form name="entra" action="http://192.8.1.99/webline_iz4/test_josep/cisocbt/samples/sample.html" method=POST></form>
<script language="JavaScript">document.forms("entra").submit ();</script>
</BODY>
</HTML>

Any idea about how to achive the plugin detection from this Kind of application?

Thanks in advance

Everyone's tags (4)
1 REPLY 1
Rising star

Re: ERROR: cannot initialize phone: Plugin not available (code 1) on HTA

Josep,


This community does not provide technical support and is not staffed with technical support experts. I recommend you post this and future technical support questions to the Cisco Support Community (https://supportforums.cisco.com/index.jspa) where our Cisco technical support experts provide assistance. Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance.


Hope this helps.

Kelli Glass

Moderator for Cisco Customer Communities

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