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%Error: Cannot reach license daemon (Specified UDI not found or Daemon is down) - CUE

shiblyibrahim
Level 3
Level 3

Hey,

Hope someone can help me with this.

but show license udi does give me the SN and UDI 

se-192-168-154-251# show license udi
Device# PID SN UDI
--------------------------------------------------------------------------------
*0 AIM-CUE FOCXXXXXXXXXX AIM-CUE:FOCXXXXXXXXXX

Cant check licenses if i do show license i get the below

%Error: Cannot reach license daemon (Specified UDI not found or Daemon is down)

or if i try to reinstall license i get the below

se-192-168-154-251# $@192.168.154.3/FOC11320900_20151130160634005.lic
Installing...Feature:VMIVR-VM-MBX...Failed:Specified UDI not found
Installing...Feature:VMIVR-PORT...Failed:Specified UDI not found
0/2 licenses were successfully installed
0/2 licenses were existing licenses
2/2 licenses were failed to install

Any help will be appreciated.

Please rate the post Shibly Ibrahim
4 Replies 4

Nadeem Ahmed
Cisco Employee
Cisco Employee

Is the license file having correct ? with correct UDI number. Did you tried to open and verify the same.

Br,

Nadeem

Br, Nadeem Please rate all useful post.

Hi Nadeem,

Yes its correct 

Please rate the post Shibly Ibrahim

Hi Nadeem,

Its resolved. 

If anyone experiences in the future please follow the below

Required a clean install via the boot-helper and this fixed the issue. Backup CUE before doing anything, if you experience issues via the GUI then do it via the commandline under the offline mode.

Please rate the post Shibly Ibrahim

shiblyibrahim
Level 3
Level 3

Hi Nadeem,

Its resolved. 

If anyone experiences in the future please follow the below

Required a clean install via the boot-helper and this fixed the issue. Backup CUE before doing anything, if you experience issues via the GUI then do it via the commandline under the offline mode.

Please rate the post Shibly Ibrahim