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Error message : There Is No mailbox associated with this extension

nicanor00
Level 1
Level 1

Hi

I configured the CME on the Cisco 2800 and I have many problem

1.

The number 8100 does not receive call

When calling this number you get this message: There Is No mailbox associated with this extension

How to fixe it ?

2. I want  all incoming call on the two external gsm lines  (dafone zain) ring directly on the 8100 phone, now they ring on the 8101

How to change it to ring on 8100

3.

The display screen of phone number 8100 (phone 7931) does not seem normal

Here's what it displays:

telco 03

zain 02

Not assigned 01

It  is impossible to make " hand free" call on this phone. when you want  to call, you  must pick up the phone or press "new call" to get the dial tone and call  normally. In addition when you call, the caller phone displays this  :  "zain from 281" which is not normal, it should show "from 8100". It look  like he confuse the line

how to solve it, How to use automaticaly the line 8100 for internal call

Thank  in advance for your help

3 Replies 3

paolo bevilacqua
Hall of Fame
Hall of Fame

In you GSM box, you should be able to configure the number to call. Alternatively, you can apply a translation-profile under voice-port to force the number as you desire.

For configuring phone lines, please refer to the Administrator Guide, that contains all the information you need, and some more.

Thanks

I ask help because I am unable to fixe the problem by myself

Please Help

Sure, and you can either hire some that knows, or read documentation, and learn.