Hi All,
I have a Cisco 2911 with an EVM-HD-8FXS/DID card. The card was recognized at the first boot and I was able to see the voice-ports etc.. After a reboot the card isn't recognized anymore and I have the following messages in the logging:
*Jan 20 15:07:47.611: %IOCTRL-3-I2C_ERROR: I2C R/W Error accessing device on io-controller I2C bus 1 : I2C Slave Device not found, -Traceback= 0x215C2724z 0x2140532Cz 0x21937998z 0x21937AB8z 0x2140558Cz 0x21938E64z 0x21312E38z 0x21315998z 0x21134744z 0x21133E48z 0x213D68BCz 0x2343E4E0z 0x2343E5C8z 0x2226B6D8z 0x2226B978z 0x233DEA40z
*Jan 20 15:07:52.455: %PA-3-NOTSUPPORTED: PA in slot1 (Unknown (type 0)) is not supported on this image/licenses enabled. Please issue "show diag" CLI command to display the PA information, verify it is supported and, if applicable, ensure the correct license key is installed. A newer image version or license key may be needed.
The "show diag" command show me the following output:
sh diag
Slot 0:
C2911 Mother board 3GE, integrated VPN and 4W Port adapter, 7 ports
Port adapter is analyzed
Port adapter insertion time 00:45:12 ago
EEPROM contents at hardware discovery:
PCB Serial Number : FOC14320C7R
Hardware Revision : 1.0
Part Number : 73-11833-05
Top Assy. Part Number : 800-30797-02
Board Revision : B0
Deviation Number : 111354
Fab Version : 03
Product (FRU) Number : CISCO2911/K9
Version Identifier : V02
CLEI Code : CMMBR00ARA
Processor type : C1
Chassis Serial Number : FCZ143871BC
Chassis MAC Address : 1cdf.0f6e.f6c0
MAC Address block size : 80
Manufacturing Test Data : 00 00 00 00 00 00 00 00
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF C1 8B 46 4F 43 31 34 33 32 30 43 37 52 40
0x10: 06 18 41 01 00 82 49 2E 39 05 C0 46 03 20 00 78
0x20: 4D 02 42 42 30 88 00 01 B2 FA 02 03 CB 8C 43 49
0x30: 53 43 4F 32 39 31 31 2F 4B 39 89 56 30 32 20 D9
0x40: 04 40 C1 CB C2 C6 8A 43 4D 4D 42 52 30 30 41 52
0x50: 41 09 C1 C2 8B 46 43 5A 31 34 33 38 37 31 42 43
0x60: C3 06 1C DF 0F 6E F6 C0 43 00 50 C4 08 00 00 00
0x70: 00 00 00 00 00 F3 00 03 40 01 25 FF FF FF FF FF
0x80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xA0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Internal power Supply information
Top Assy. Part Number : 341-0235-03
Deviation Number : 0
PCB Serial Number : AZS141500DX
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Version Identifier : V01
Product (FRU) Number : PWR-2911-AC
CLEI Code : 0000000000
Board Revision : A0
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 05 E5 DF 45 01 55 00 EB 03 88 00 00 00
0x10: 00 C1 8B 41 5A 53 31 34 31 35 30 30 44 58 03 00
0x20: 81 00 00 00 00 04 00 89 56 30 31 20 CB 8B 50 57
0x30: 52 2D 32 39 31 31 2D 41 43 C6 8A 30 30 30 30 30
0x40: 30 30 30 30 30 F3 00 59 41 00 BE 42 00 05 F8 00
0x50: 50 01 F4 17 2B 02 EE 1A 7A 03 E8 1B 65 04 E2 1C
0x60: 47 05 DC 1C C9 06 D6 1D A3 07 D0 1E 54 08 CA 1E
0x70: E6 09 C4 1F 5C 0A BE 1F BF 0B B8 20 12 0D AC 20
0x80: 92 0F A0 20 F0 11 94 21 38 13 88 21 6B 17 70 21
0x90: AE 1B 58 21 D3 1F 40 21 E0 23 28 21 DE 27 10 22
0xA0: 56 42 41 30 FF FF FF FF FF FF FF FF FF FF FF FF
0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
PVDM Slot 0:
16-channel (G.711) Voice/Fax PVDM3 DSP DIMM PVDM daughter card
Hardware Revision : 1.0
Part Number : 73-11576-03
Board Revision : B0
Deviation Number : 0
Fab Version : 03
PCB Serial Number : FOC1428091S
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Processor type : 00
Product (FRU) Number : PVDM3-16
Version Identifier : V01
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 05 D8 41 01 00 82 49 2D 38 03 42 42 30
0x10: 88 00 00 00 00 02 03 C1 8B 46 4F 43 31 34 32 38
0x20: 30 39 31 53 03 00 81 00 00 00 00 04 00 09 00 CB
0x30: 8F 50 56 44 4D 33 2D 31 36 20 20 20 20 20 20 20
0x40: 89 56 30 31 20 D9 02 40 C1 FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
PVDM Slot 1:
64-channel (G.711) Voice/Fax PVDM3 DSP DIMM PVDM daughter card
Hardware Revision : 1.0
Part Number : 73-11809-03
Board Revision : B0
Deviation Number : 0
Fab Version : 03
PCB Serial Number : FOC14321ZCR
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Processor type : 00
Product (FRU) Number : PVDM3-64
Version Identifier : V01
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 05 DB 41 01 00 82 49 2E 21 03 42 42 30
0x10: 88 00 00 00 00 02 03 C1 8B 46 4F 43 31 34 33 32
0x20: 31 5A 43 52 03 00 81 00 00 00 00 04 00 09 00 CB
0x30: 8F 50 56 44 4D 33 2D 36 34 20 20 20 20 20 20 20
0x40: 89 56 30 31 20 D9 02 40 C1 FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
WIC Slot 0:
VIC2 - BRI-NT/TE Voice daughter card (2 port)
Hardware Revision : 1.1
Top Assy. Part Number : 800-21861-03
Board Revision : B0
Deviation Number : 0-0
Fab Version : 02
PCB Serial Number : FOC12181EYV
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Product (FRU) Number : VIC2-2BRI-NT/TE
Version Identifier : V02
CLEI Code : CNUIAVZAAA
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 00 51 41 01 01 C0 46 03 20 00 55 65 03
0x10: 42 42 30 80 00 00 00 00 02 02 C1 8B 46 4F 43 31
0x20: 32 31 38 31 45 59 56 03 00 81 00 00 00 00 04 00
0x30: CB 8F 56 49 43 32 2D 32 42 52 49 2D 4E 54 2F 54
0x40: 45 89 56 30 32 20 C6 8A 43 4E 55 49 41 56 5A 41
0x50: 41 41 FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
WIC Slot 1:
VIC2 - BRI-NT/TE Voice daughter card (2 port)
Hardware Revision : 1.1
Top Assy. Part Number : 800-21861-03
Board Revision : B0
Deviation Number : 0-0
Fab Version : 02
PCB Serial Number : FOC11383K4Q
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Product (FRU) Number : VIC2-2BRI-NT/TE
Version Identifier : V02
CLEI Code : CNUIAVZAAA
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 00 51 41 01 01 C0 46 03 20 00 55 65 03
0x10: 42 42 30 80 00 00 00 00 02 02 C1 8B 46 4F 43 31
0x20: 31 33 38 33 4B 34 51 03 00 81 00 00 00 00 04 00
0x30: CB 8F 56 49 43 32 2D 32 42 52 49 2D 4E 54 2F 54
0x40: 45 89 56 30 32 20 C6 8A 43 4E 55 49 41 56 5A 41
0x50: 41 41 FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Slot 1:
Unknown (type 0) Port adapter
Port adapter is disabled
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware revision 0.0 Board revision UNKNOWN
Serial number 0 Part number 00-0000-00
Version Identifier FRU Part Number
Test history 0x0 RMA number 00-00-00
EEPROM format version 0
EEPROM contents (hex):
0x00: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x30: 00 00 00 00 00 00 00 00 00 00 00 00
And the "show version":
sh version
Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.0(1)M3, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Sun 18-Jul-10 03:32 by prod_rel_team
ROM: System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
VG_VOTTEM_01 uptime is 46 minutes
System returned to ROM by reload at 15:05:44 UTC Thu Jan 20 2011
System image file is "flash:c2900-universalk9-mz.SPA.150-1.M3.bin"
Last reload type: Normal Reload
Last reload reason: Reload Command
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html you require further assistance please contact us by sending email to
export@cisco.com. CISCO2911/K9 (revision 1.0) with 471040K/53248K bytes of memory.
Processor board ID FCZ143871BC
3 Gigabit Ethernet interfaces
4 ISDN Basic Rate interfaces
DRAM configuration is 64 bits wide with parity enabled.
255K bytes of non-volatile configuration memory.
254464K bytes of ATA System CompactFlash 0 (Read/Write)
If
Cisco
License Info:
License UDI:
-------------------------------------------------
Device# PID SN
-------------------------------------------------
*0 CISCO2911/K9 FCZ143871BC
Technology Package License Information for Module:'c2900'
----------------------------------------------------------------
Technology Technology-package Technology-package
Current Type Next reboot
-----------------------------------------------------------------
ipbase ipbasek9 Permanent ipbasek9
security None None None
uc uck9 Permanent uck9
data None None None
Configuration register is 0x2102
Can someone help me to re-activate this module ?
br,
p-vincent
