Export CDR records from CUCM

[Syed Hussain]

I'm not sure if this is possible but I have a customer who would like to be able to automatically export all the CDR records for only certain extensions ( based on device pools) on a monthly basis. Is there a way we can schedule this?

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[Chris Lee]

Don't think this is possible to specify certain extensions for export. Probably easier to setup a third party app to read the exported CDR data and then produce scheduled reports on those extensions - see pic for generic example

[Nadeem Ahmed]

Hello Syed

you need to go for 3rd party CDR  application, The 3rd party application have interfaces to read export  CDR files and you can even do customer reports as needed.couple of i  know cdrware, infotel, pinnacle etc.. you might have to contact and  check individual vendors reporting capabilites to check if it meets the  requirement.

AFAIK CUCM does not have that.

Br,
Nadeem 

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