11-30-2013 10:14 AM - edited 03-16-2019 08:38 PM
I'm not sure if this is possible but I have a customer who would like to be able to automatically export all the CDR records for only certain extensions ( based on device pools) on a monthly basis. Is there a way we can schedule this?
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01-14-2014 10:46 AM
Don't think this is possible to specify certain extensions for export. Probably easier to setup a third party app to read the exported CDR data and then produce scheduled reports on those extensions - see pic for generic example
01-14-2014 07:04 PM
Hello Syed
you need to go for 3rd party CDR application, The 3rd party application have interfaces to read export CDR files and you can even do customer reports as needed.couple of i know cdrware, infotel, pinnacle etc.. you might have to contact and check individual vendors reporting capabilites to check if it meets the requirement.
AFAIK CUCM does not have that.
Br,
Nadeem
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