IP Telephony and Phones

Hi,First off - I am NOT a Network / Phone guy at all. I am an Applications Developer who works from home, who is pretty agile to learning some network stuff. That said - I use Cisco AnyConnect Secure Mobility Client on my Windows laptop to connect to...

Hello All , could any expert guide me the steps to upload  license file in BE6k (for CUCM , CUP , CUC)many thanks

How do I setup an extension to ring a call pickup group after no answer? I have a mix of avaya and cisco. I want to roll an avaya extension to a cisco call pickup group if no answer. Is there a way to do this in Cisco? I have been unable to find wher...

Hi there,I`ve got a strange phenomenon since some weeks. I did some configuration changes in the past, which seem to have changed something in the correct call routing between to sites.We have two Call Manager Express. Calls between these sites are m...

Hello All,I am tring to solve an issue that we have been experiacing over the past year, we get calls that will randomly drop upon pickup. This is not a codec mismatch issues as i have confirmed that both sides are using g711ulaw. Basically our recep...

Hi Community,I have configured a new phone button template for a 9951 ip phone, i have copied the Standard 9951 and added under #5 the Call Pickup feature.Under phone configuration i have selected my new saved template, saved and restartet my phone.N...

Hello,i need configuration support for a voicegateway.we have two mainnumbers, which are connected by a BRI-interface and a E1-interface.When they call outside with accesscode = 0, they reache the phone provider and get connected, But in my example, ...

I have cme 7.1 with exchange unified messaging. On the voice port I have the connection plar set to the pilot number of the UM auto attendant .  I would like to create a translation rule on incoming caller id  (my cell phone) that would redirect that...

  Hello , When I send fax it the cucm/router doesn't respond .The router is working MGCP protocol . When I use wire shark I get error 488 media not acceptable

Hi there,I got a strange phenomenon at the moment, which I don`t understand. Some weeks ago I did some changes, which may had some influence on this problem. We´ve got to Sites with Communication Manager Express. When I make a Call forward for a DN f...