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Extension Mobility issue version 11.0 after upgrade from 9.1.2

Chavdar_Baramov
Level 1
Level 1

Hello all,

I have this issue and was wandering does someone else got it?

THE issue:

After upgrade the Extension Mobility is not behaving normal as prior to the upgrade. 

IN all the cases - user is logged on without proper confirmation of successful login, in many cases even with errors.

7911 and 7970 after you supply user and password the service menu stays active until you close it manually.

7912, 7906 and 7905 after you supply user and password it pops an error - "Not Available"

7940 after you supply user and password it pops an error - "HTTP error [400]!"

6945 and 6921 after you supply user and password it pops an error - "XML error [4]: parse error"

There is exactly the same error on logout.

I have checked that the extension mobility url is the proper one without spaces. 

http://10.100.2.11:8080/emapp/EMAppServlet?device=#DEVICENAME#

3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

As of version 10.X users need to be checked for "home cluster" on the end user configuration for EM to work properly even if you have a single cluster deployed. So, ensure that is the case.

They are checked. They were even in ver. 9 checked as home cluster users.

Chavdar_Baramov
Level 1
Level 1

So apparently it was a bug... Working with Cisco TAC to get the fixed release version.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvd67978/?referring_site=bugquickviewredir