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Extension mobility with Local Route Group

Marcio Soares
Beginner
Beginner

Hi,

I have an Extension Mobility in the office X and when i logon in The office Y, the calls goes out in the office Y instead of going out in office X. How can we make the calls leave through the office X? The device profile don't have the device pool configuration, then the phone uses the device pool of local phone.

Thanks

3 Replies 3

Brandon Pierce
Enthusiast
Enthusiast

I guess you could setup another CSS that grants that phone access to only a particular route pattern that would go out the path you choose.  I know it isn't a Standard Local Route Group solution but it would work since that phone line would only have access to the one partition you determine which then would be assigned to a particular route pattern.

I changed the device pool of the phone and work. But this isn't a resolution, because i will need to change the Device Pool ever.

Thanks 4 u help Brandon!

dawsonpettifer1
Beginner
Beginner
Did anyone get round this problem as I have the same issue?
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