Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello, We currently have cucm 11.5.1.10000-6 with Exchange 2010 and Active Directyor2008R2 we would like to upgrade the Exchange 2016 and then to Active Directory 2016, does this version of cucm support the upgrade? any information regarding the step...
Is this option "CISCO_XML_EXE_Enable" enabled by default on Cisco 8861 3PCC phone? If not, how to enable the option on the phone? The firmware version on the phone is sip88xx.11-1-1MES-9
Dear All, As part of the periodic health checkup we need to run the diagnostics and health checkup tools/commands for the following collaboration devices . Please suggest reliable tools required and their prerequisites. 1. Cisco Business Edition 700...
Hi Guys, My Customer have a solution with CUCM 10.5.2. In the environment randomly any call staty mute for any seconds. I collected in the RTMT the logs about Cisco Callmanager, but, I have difficult to identify in the logs lack of audio. Questions...
I have this scenario and could not figure it out. When a call arrives to receptionist, she answers the call, and when she transfers the call to the intended user/Ext, the call just keep ringing, it does not get forwarded to the user's voicemail. Th...
Good Day: Customer has a CME 11.6/CUE 8.6 system with SCCP 7931 and 7960 phones connected, plus several SIP 8851 phones. When a call comes into the system on an FXO line, if a SCCP phone answers and then transfers the caller to a CUE voice mailbox, ...
Hello everyone. I have a problem with outgoing calls...Here is my debug call messages..PLZ HELP..! All incoming calls working properly... Apr 2 2018 20:03:53.821: //60647/6F4100000000/SIP/Call/sipSPICallInfo:The Call Setup Information is:Cal...
Hi All, i already integrate avaya system to Cucm with sip trunks. and already have good connection and communication, avaya have 611 1234 call to cucm 647 4321 and output in cucm phone 1234. cucm system have full number 60 647 4321 i want to ma...
Hi Guys, My Customer have the solution with CUCM 10.5.2 and we having the follow problem: the softkey template is not working to IP Phone model 7841. I am suspecting problem with firmware, because, I copy the same template 6945 that is working, but...
Good Day: Customer has a CME 11.6 system with SCCP 7931 and 7960 phones connected. The SCCP phones have the TrnsfVM softkey programmed and it worked well. Recently a handful of 8851 phones were provisioned on the system and installed. One signific...
Dear all, I have an issues with 7821 sip phones using cme 10.5 please help: please refer to attached. 1- internal calls some times and most of the times shows fast busy signals. 2- same issue with pots calls to pstn. 3- i tried to uprade from 10-1.1S...
Hi, Can someone pls help me in getting an alternate VOIP solution for" Cisco Call Manager Express (Cisco 2901 Integrated Services Router – 35 Phone license" as its in eol? Is be4000/6000 or C2901-CME-SRST/K9 appropriate alternate
Hello everyone, Very strange issue appear with my CUCM 9.1. From this monday all 9971/8865 phones unable to open Missed calls or Corporate dir. Missed calls just do nothing, Corporate Dir shows "Host not found" error. Of course, I checked Enterpr...
All, I've been working hard on some DTMF labs and some help in understanding some of the CUCM logs.. Here are some extracts and I would appreciate some comments on the below and also an understanding of the numbers/values etc that are set.. I normall...
