External number in Line Group Callmanager 8.6

[am4_2_mau]

Hi guys,

I need add one external number to receive calls to a line group.

Is this possible?

Thanks

[Jitender Bhandari · Accepted solution]

Hi,

1. Create 1 dummy DNs on CallManager (dont associated with any phone)
2. Assign the dummy DNs as hunt group members for the required Hunt Pilot number
3. Create Remote Destination Profiles (RDP), with dummy DN pointing to the cell phone you want the call to be extended

As forwarding setting for Line group is ignored.

HTH

JB

[am4_2_mau]

Thank you JB,
Your suggestion works.

[Jitender Bhandari]

Happy to help.

JB

[itulidjayson@gmail.com]

Hi Jitender Bhandari,
Good day.
I'm trying your suggestion but not worked. Instead of mobile number, I added our skype for business number. I think I'm lost in creating RDP. Can you share what to config in RDP? Thanks!

Regards,
Jayson

[Maren Mahoney]

The feature is called Single Number Reach. This document may not match your version of CUCM, but the steps are pretty much the same for all recent versions:

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200447-Single-Number-Reach-Feature-for-Cisco-Un.html

[itulidjayson@gmail.com]

Hi Maren Honey,

Thank you very much for your help. I reviewed my configuration carefully,
added RDP and associate it with RD pointing to my designated skype number.
It worked!

Thanks to this forum specially to JB! Cheers!

Regards,
Jayson

[Maren Mahoney]

Glad I could help.

Don't call anyone honey on these forums.