I did few individual phones firmware upgrade several months ago and it was ok.
I am trying to do it again to some phones but the phone is not upgrading.
Here are some steps that I took
I have uploaded new firmware (SCCP45.8-5-4S) on UCM 6.1 several months ago.
Currently the device default firmware for 7965 in “device default” in UCM is SCCP45.8-3-5S (old firmware). The rest of the phones are still in old firmware.
My phone and few others have the new firmware (SCCP45.8-5-4S).
Now, I am trying to upgrade another phone.
· I open the phone profile for this new phone
· Put the new firmware (SCCP45.8-5-4S) on this new phone profile on “Phone Load Name”
· Reset the phone
The phone is not upgrading after I did 3 steps above. Is there anything that I miss?
Thanks for the inputs
sienz