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fax tone answers and then stops

iptuser55
Level 6
Level 6

We have a fax server which is working however the fax tone after we cut acrosss from TDM to IPT is short. You hear the tone for a few seconds and then it stops as if it is suppressed. Is there a debug we can run to confirm this or provide answer to the fax guys why this is correct and is working as designed - thanks

1 Reply 1

ivillegas
Level 6
Level 6

Enable the following debugs.

undebug all

debug isdn q931

debug voip ccapi inout

debug voip vtsp all

debug voip ivr script

debug voip application script

debug fax relay t30 all

debug voip application tclcommands