Find my CCM model - Remotely

[jssalgado]

Please, need to find out what MCS server my customer has, using my VNC connection. I know my server is a MCS-7835, but that's all I know. Need to know if this is a 7835-H or I, etc, etc.

How can I get this info remotely, if possible.

[gogasca]

Hi Juan,

On all Cisco MCS images, except for the Unity image, the HP diagnostics and configuration record utilities should be preinstalled. On reasonably recent versions, they are accessible right from the Start menu. Go to

the Start menu, to HP Information Center, then to Diagnostics for Windows

to start the diagnostics utility. In the utility, go to the Categories

menu, to Asset Control, and at the bottom of the screen select the 'More'

option. This will show the system serial number.

Please note that that procedure is for servers based on HP platform.

There is not a similar procedure for IBM servers.

You can use systeminfo from DOS to gather more details.

//Gonz

[jssalgado]

Thanks so much for your help, but I had been working with this utility and see s/n and all of that, but I can not see the model of the server (something like MCS-7835-H.....).

Atte,

Juan Salgado

[cedricm73]

try to search in registry

HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Model

[gogasca]

Hola Juan,

Send me the SN and I can look for it in our DB

[jssalgado]

There you go. This is the S/N EAA2MKP23F.

Thanks in advance