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Forced Authorization Code Problem with Cisco 8941

CyberArthur16
Level 1
Level 1

Hello, im having an issue with all Cisco 8941 phones and the Forced Authorization Code.

 

Every other phone model 3805 is working ok with it when we try to call X number it ask for the FAC. But when we try with the 8941 phone it doesnt ask for the FAC, it just presents a random code encrypted by ******, then 2 tones, followed by the busy signal.

Its like its entering an Invalid Authorization Code before we even try to input it.

 

Please help!

 

IP Telephony and Phones

1 Reply 1

Can you get rtmt traces for the call