03-05-2019 09:47 PM - edited 03-06-2019 12:21 AM
PROBLEMS:
1. "Database communication error" on CUCM GUI
This problem happen after "Storage Raid Battery SLOT-2 is inoperable"
After reseat RAID Battery, then that error happen
QUESTIONS:
System run on cluster. The problem is in publisher
1. Let say I have to recreate the publisher but I don't have security passphrase of running subscriber.
Is that possible to reset security passphrase of subscriber
https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/116946-technote-product-00.html
2.How if I create new cluster with new hostname and ip address then restore from Subscriber backup
But I don't know what will happen after restored
Will the hostname and ip address changed to what in backup or it retain new ip and hostname
If restored backup won't change server ip and hostname then how to change ip and hostname to follow old hostname and ip
tq
SW INFO:
CUCM Version 10.5.2_10000_5
HW INFO:
-2x UCS C220 M3BE 80GB HD 4GB RAM
admin:utils service list
Requesting service status, please wait...
System SSH [STARTED]
Cluster Manager [STARTED]
Cisco SCSI Watchdog [STARTED]
Service Manager [STARTED]
Service Manager is running
Getting list of all services
>> Return code = 0
A Cisco DB[STOPPED] Component is not running
A Cisco DB Replicator[STARTED]
Cisco AMC Service[STARTED]
Cisco AXL Web Service[STARTED]
Cisco Audit Event Service[STARTED]
Cisco Bulk Provisioning Service[STARTED]
Cisco CAR DB[STOPPED] Component is not running
Cisco CAR Scheduler[STARTED]
Cisco CAR Web Service[STARTED]
Cisco CDP[STARTED]
Cisco CDP Agent[STARTED]
Cisco CDR Agent[STOPPED] Component is not running
Cisco CDR Repository Manager[STOPPED] Component is not running
Cisco CTIManager[STOPPED] Component is not running
Cisco CTL Provider[STARTED]
Cisco CallManager[STOPPED] Component is not running
Cisco CallManager Admin[STARTED]
Cisco CallManager Cisco IP Phone Services[STARTED]
Cisco CallManager Personal Directory[STARTED]
Cisco CallManager SNMP Service[STOPPED] Component is not running
Cisco CallManager Serviceability[STARTED]
Cisco CallManager Serviceability RTMT[STARTED]
Cisco Certificate Authority Proxy Function[STARTED]
Cisco Certificate Change Notification[STARTED]
Cisco Certificate Expiry Monitor[STARTED]
Cisco Change Credential Application[STARTED]
Cisco DHCP Monitor Service[STARTED]
Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]
Cisco Database Layer Monitor[STOPPED] Component is not running
Cisco Dialed Number Analyzer[STARTED]
Cisco Dialed Number Analyzer Server[STARTED]
Cisco DirSync[STARTED]
Cisco Directory Number Alias Lookup[STARTED]
Cisco Directory Number Alias Sync[STARTED]
Cisco E911[STARTED]
Cisco ELM Client Service[STARTED]
Cisco Extended Functions[STOPPED] Component is not running
Cisco Extension Mobility[STARTED]
Cisco Extension Mobility Application[STARTED]
Cisco IP Manager Assistant[STARTED]
Cisco IP Voice Media Streaming App[STOPPED] Component is not running
Cisco Intercluster Lookup Service[STOPPED] Component is not running
Cisco License Manager[STARTED]
Cisco Location Bandwidth Manager[STOPPED] Component is not running
Cisco Log Partition Monitoring Tool[STOPPED] Component is not running
Cisco Prime LM Admin[STARTED]
Cisco Prime LM DB[STARTED]
Cisco Prime LM Server[STARTED]
Cisco RIS Data Collector[STOPPED] Component is not running
Cisco RTMT Reporter Servlet[STARTED]
Cisco SOAP - CDRonDemand Service[STARTED]
Cisco SOAP - CallRecord Service[STARTED]
Cisco Serviceability Reporter[STARTED]
Cisco Syslog Agent[STARTED]
Cisco TAPS Service[STARTED]
Cisco Tftp[STOPPED] Component is not running
Cisco Tomcat[STARTED]
Cisco Tomcat Stats Servlet[STARTED]
Cisco Trace Collection Service[STARTED]
Cisco Trace Collection Servlet[STARTED]
Cisco Trust Verification Service[STARTED]
Cisco UXL Web Service[STARTED]
Cisco Unified Mobile Voice Access Service[STARTED]
Cisco User Data Services[STARTING]
Cisco WebDialer Web Service[STARTED]
Host Resources Agent[STARTED]
MIB2 Agent[STARTED]
Platform Administrative Web Service[STARTED]
SNMP Master Agent[STARTED]
SOAP - Diagnostic Portal Database Service[STARTED]
SOAP -Log Collection APIs[STARTED]
SOAP -Performance Monitoring APIs[STARTED]
SOAP -Real-Time Service APIs[STARTED]
Self Provisioning IVR[STARTED]
System Application Agent[STARTED]
Cisco Prime LM Resource API[STOPPED] Service Not Activated
Cisco Prime LM Resource Legacy API[STOPPED] Service Not Activated
Primary Node =true
admin:utils service start A Cisco DB
Service Manager is running
A Cisco DB[STARTING]
A Cisco DB[STARTING]
A Cisco DB[STARTING]
A Cisco DB[STARTING]
A Cisco DB[STARTING]
A Cisco DB[STARTING]
A Cisco DB[STARTING]
A Cisco DB[STARTING]
A Cisco DB[STARTING]
A Cisco DB[STARTING]
Component is not running
A Cisco DB[NOTRUNNING]
Date : Wed Mar 6, 2019 13:14:41
Time Zone : West Indonesia Time (Asia/Jakarta)
Locale : en_US.UTF-8
Product Ver : 10.5.2.10000-5
Unified OS Version : 6.0.0.0-2
Uptime:
13:14:43 up 3:16, 2 users, load average: 0.18, 0.24, 0.23
CPU Idle: 96.95% System: 01.02% User: 01.53%
IOWAIT: 00.00% IRQ: 00.00% Soft: 00.51%
Memory Total: 3925704K
Free: 258220K
Used: 3667484K
Cached: 179168K
Shared: 0K
Buffers: 6348K
Total Free Used
Disk/active 14643056K 1882324K 12611968K (88%)
Disk/inactive 14643120K 13731912K 167376K (2%)
Disk/logging 50989088K 21367544K 27031368K (56%)
03-05-2019 09:50 PM
Personally, I would restart the box from CLI. unless you want to raise a TAC case.
if you run this in a cluster, you should not have an outage.
03-06-2019 01:13 AM
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