help about CTI Route Point CUCM 8.6.2

[gevangelista]

I' ve created a cti route point in my cucm 8.6.2.

At the moment I' dont hava a Cue on my network, I've this question:

I'ts correctthat the cti route point are non registered? for the registration it's necessary to have a cue connecetd ad available on the network?

Thanks in advance .

Regards

Giancarlo

[Leo Salcie Tejeda]

Yes, it's correct is not registered, only UCCX CTI port should be registered (at least I have only see this kind of CTI registered). No, CTI Point works as a "virtual phone" for forward call to wherever you want.

Please check this guide, it should help you:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801f66ca.shtml

Regards

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MDGDP, CCNA, CCNA Voice certified

[Rob Huffman]

Hi Giancarlo,

That is most correct my friend If the application, (CUE

in this case) is not available CTI-RP's will always be unregistered.

Cheers!

Rob

EDIT:+5 to my friend Leo, for your great answer and for showing up my

horribly poor typing skills

"Clocks go slow in a place of work
Minutes drag and the hours jerk" 

-The Clash