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Help I cant make a call

studmuffin
Level 1
Level 1

When i got my 2901 voice router i deleted all the files off it that i thought could have to older configurations from the previous owner but that included all the ringtones and the two xml files that are apparently needed RingList.xml and DESTINCTIVERINGLIST.xml i was able to remake the ringlist with my own ringtone but i dont know how to do the distinctive ring list and i cant find how to get but i cant make a call becuaes each time i dial it will go to file not found and try searching my tftp server

3 Replies 3

George Sotiropoulos
Cisco Employee
Cisco Employee

Hello,

Are you familiar with the configuration which is described on the following link?

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-express/211270-Basic-Configuration-Guide-for-CUCME-CME.html

G

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Yeah but does anyone have a backup of those files? 

It also says that it cant find a file named sep(mac address of whichever phone).cnf.xml i go to my flash card and i cant find anything with that name so i dont know what to do there i ran the create cnf-files command