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Hold Fails - H225 GK Controlled Trunks

dan
Level 1
Level 1

I am running CalManager 4.3(2) and we are having the following issue.  Please see attached picture for basic layout.

  • Configuration
    • CCM B is connected to Old GK using a H225 trunk
    • CCM A is connected to New GK using an H225 Trunk
    • Remote zones are configured between the two gatekeepers
    • Calls complete between the two clusters with no issue.
  • Problem
    • When you call from CCM A to CCM B calls will fail when placed on hold using phones in either cluster.
    • When you call from CCM B to CCM A call can be placed on hold with no issue in either cluster.
  • Observations
    • We have tried requiring MTPs on the trunks and neither situation works.
    • We have disabled MOH on both sides.

Any ideas?

Thanks!

Dan

5 Replies 5

AHMED Ali
Level 1
Level 1