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448
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Hold Reversion Ringtone

ATSCRogers
Level 1
Level 1

Hello,

     I recently configured Hold Reversion for a client. However, after using the feature for a week or so, they would like to have a different ring tone for hold reversion rings. I know that different kinds of notifications can be set (ring, flash, beep, ect.), but I'm unable to find a way to specify a different ring tone. Does anyone know if this is possible? (CUCM version 11.0)

Thank you.

2 Replies 2

Rob Huffman
Hall of Fame
Hall of Fame

Hi there,

Sadly not,

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_0_1/featureConfig/CUCM_BK_FE5123E0_00_cucm-feature-configuration-guide_1101/hold___reversion.pdf

"Hold reversion ring uses the ring settings that Cisco Unified Communications Manager Administration defines for that user (disable, flash only, ring once, ring, beep only) except that flash gets converted to flash once, and ring gets converted to ring once."

Cheers!

Rob

Thank you for the response Rob! That is what I'd feared, but continued to hold out hope. Thanks again!