08-26-2016 11:02 AM - edited 03-17-2019 07:56 AM
Hello,
I recently configured Hold Reversion for a client. However, after using the feature for a week or so, they would like to have a different ring tone for hold reversion rings. I know that different kinds of notifications can be set (ring, flash, beep, ect.), but I'm unable to find a way to specify a different ring tone. Does anyone know if this is possible? (CUCM version 11.0)
Thank you.
08-26-2016 11:38 AM
Hi there,
Sadly not,
"Hold reversion ring uses the ring settings that Cisco Unified Communications Manager Administration defines for that user (disable, flash only, ring once, ring, beep only) except that flash gets converted to flash once, and ring gets converted to ring once."
Cheers!
Rob
08-26-2016 12:36 PM
Thank you for the response Rob! That is what I'd feared, but continued to hold out hope. Thanks again!
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