Hotline Configuration

[April Molina]

Hi,

I would like to ask on the steps on how to configure hotline in CISCO Call Manager 7.1.5.10000-12? I would like to allow certain hotline numbers using maybe a 3 digit or 5 digit that can be called using our ip phones in my office.

Thanks!

[ronpatel]

Hi

See if you are talking about this.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080232b9f.shtml

Regards

Ronak Patel

[April Molina]

Thanks for the link. I'll try to do the configuration. Our supplier has already an existing Calling Search Space (CSS) with some hotline numbers that we could dial. I would like to know how I could edit the existing Calling Search Space

and add more hotline numbers that we could call using the IP Phone?

[Jaime Valencia]

The theory is exactly the same always, you hit a blank TP which translates to the number you want to dial.

You just need to do this accordingly to your needs, whether creating new or modifying already existing.

HTH

java

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[April Molina]

The encircled is the CSS configuration in my office in our CISCO Call Manager. How can I edit the existing configuration? I posted a screenshot of the configuration below:

If I would create a new CSS, I'm worrying that it would overlap the existing CSS configuration. And what is the process of enabling more  3 and 5 digit hotline numbers for us to call using CISCO 7945?

[Jaime Valencia]

How can I edit the existing configuration?

Which part????

The CSS??? go to the CSS and add/remove partitions as you need

CSS on line??? use the drop down menu

TP??? Go to the TP and adjust as necessary what you need to change.

The procedure for a plar is the SAME for ANY number of digits, all the configuration steps are in the link that has already been provided. All the 4 (CSS/TP/Partition/Line) things that compose a PLAR and how to configure those are in the link. Have you already gone thru the link????

Are you one of the end users??

HTH

java

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[April Molina]

Ok, sorry about that. I just got the configuration. Thanks a lot.