How can I allow user to turn on/off autoanswer for the line?

[hxmengmetro]

Hi,

We have a request to turn on/off autoanswer for the agent lines. The setting is in callmanager line level. I logged in personal phone page and didn't see any option user can change autoanswer feature. Is there any customized way like a service to turn on and off that feature? Thanks!

Lou

[Jaime Valencia · Accepted solution]

No, this requires CCMAdmin access natively, you would need to write down your own AXL script to do this via your own webpage.

[hxmengmetro]

Thanks Jaime. So can I write own AXL script to edit individual line when they login with credentials? 

Lou

[Jaime Valencia]

I don't work with AXL, not sure if there's a way to use authentication like a UCMuser page to get only your line, you might want to continue this discussion on a developer forum

[hxmengmetro]

Thanks Jaime