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How do I download Cisco IM and Presence BAT job logs. I need to see the entire log, not just the first 50 errors.

tripbrown
Level 4
Level 4

I have looked everywhere in the documentation to see how to download a Cisco IM and PResence BAT job log.  I can't find the log file in activelog/tftp/or the BAT download URL.  How do I retrieve these files?

 

Thanks.

2 Replies 2

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

Don't have a CUPS server to hand, but on CUCM it's in:

/cm/trace/bps/

It'll be somewhere similar I bet, perhaps a different top level folder to cm e.g. cup

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Aaron Harrison
VIP Alumni
VIP Alumni

Best way to find it would be to do something like this:

file search activelog / 1440586595 recurs reltime days 7

Where 1440586595 is the BAT Job ID that you ran in the last seven days.

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!